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TRUSTe is an independent,
non-profit organization whose mission is to build users? trust and confidence
in the Internet by promoting the use of fair information practices. Because this
web site wants to demonstrate its commitment to your privacy, it has agreed to
disclose its information practices and have its privacy practices reviewed for
compliance by TRUSTe.
By displaying the
TRUSTe trustmark, this web site has agreed to notify you of:
- What personally
identifiable information of yours is collected
- What organization
is collecting the information
- How the information
is used
- With whom the
information may be shared
- What choices are
available to you regarding collection, use and distribution of the information
- What kind of security
procedures are in place to protect the loss, misuse or alteration of information
under the company's control
- How you can correct
any inaccuracies in the information.
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If you have questions
or concerns regarding this statement, you should first contact Host Admin, Systems
Administrator: Canadian Web Hosting: admin@Canadian-Hosting.com
If you do not receive
acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed,
you should then contact TRUSTe
. TRUSTe will then
serve as a liaison with the Web site to resolve your concerns.
1. Information
Canadian Web Hosting Collects and tracks
Canadian
Web Hosting collects this type of information about users:
a) data that users provide through optional, voluntary participation in e-mail
and forums; b) data Canadian Web Hosting collects
through aggregated tracking information derived mainly by tallying page views
throughout our site. Such information may be used in the future to help our advertisers
better understand the demographics of our audience. In addition, c) data is collected
through our Contact Us / Support page or on a form that visitors may fill out
to receive technical support and d) data is provided by visitors through Tell
a Friend - however this data is neither collected nor tracked. Canadian
Web Hosting will never divulge information about an individual user
to a third party (except to comply with any applicable laws).
Canadian
Web Hosting collects user information in the following processes:
Support Forms:
In order to provide visitors with the highest level of technical support, Canadian
Web Hosting gives the visitors to site a way to provide information
via a form that assists to define and clarify their technical support requests.
When submitting a technical support request, users are asked to provide the following
identifiable information: e-mail address, name, country, URL of their site, home
page file name, reason for contact and 'describe the issue'. Of these, only the
e-mail, URL, reason for contact and 'describe the issue' fields are mandatory.
The remaining fields are not mandatory, we ask for the information so we can provide
more personal customer care. If a visitor refrains from providing all of this
data, he will still get a response to his questions. E-mails sent to support are
kept only for problem solving purposes and this information is not shared or disclosed
to any outside third parties.
Canadian
Web Hosting Recommend Us" service. A visitor can choose to electronically
forward the Canadian Web Hosting link to someone
else by clicking the link "Recommend Us" at the left of our homepage. The user
must provide their e-mail address, as well as that of the recipient. Canadian
Web Hosting does not retain this information. The other use of this
information is of course, to let the recipient know who sent the link. This information
is not used for any other purpose.
Usage tracking:
Canadian Web Hosting tracks user traffic patterns
throughout our site. The tracking may be done in real-time by Canadian
Web Hosting live agents or off-line using site log files. Canadian
Web Hosting breaks down usage statistics according to a user's domain
name, browser type, and MIME type by reading this information from the browser
string (information contained in every user's browser). This information is used
only to provide better service to our visitors by offering them assistance during
their stay in our site. We do not correlate this information with data about individual
users.
Cookies:
A cookie is a small data file that certain Web sites write to your hard drive
when you visit them. A cookie file can contain information such as a user ID that
the site uses to track the pages you've visited. Nevertheless, the only personal
information a cookie can contain is information you supply yourself. A cookie
can't read data of your hard disk or read cookie files created by other sites.
Canadian Web Hosting uses cookies to identify
repeat visitors to our site in order to provide them with a better level of service.
Registration When you visit our site for the first time, Canadian
Web Hosting uses a cookie to store a unique, random user ID. We do
not store passwords or any personal information about you. We use this ID to identify
you anonymously in our database and to track the pages you visited on our site
and the page view sessions you engaged in. If you've set your browser to warn
you before accepting cookies, you will receive the warning message with each cookie.
You can refuse cookies by turning them off in your browser. You do not need to
have cookies turned on to use the Canadian Web Hosting
site, although "FREE E-mail" requires cookies to be active for the everyone.net
servers ID requirements.
2. Use of the
information
Canadian
Web Hosting uses any information voluntarily given by our users to
enhance their experience in the site, whether to better prepare future content
based on the interests of our users, or to provide repeat visitors with better
service based on their previous experience in our site. This is the information
which is gathered by Canadian Web Hosting.
- As stated above,
Canadian Web Hosting uses information that
users voluntarily provide during chat sessions (textual text scripts) in order
to enhance the quality of assistance they may get upon returning to our site and
engaging in e-mail sessions with one of our agents.
- Canadian
Web Hosting
may create aggregate reports on user demographics and traffic patterns for advertisers
and partners. This allows our advertisers to advertise more effectively, and allows
our users to receive advertisements that are pertinent to their needs. As Canadian
Web Hosting doesn't track the usage patterns of individual users, an
advertiser will not know that a specific user clicked its ad.
3. Sharing of
the information
Canadian
Web Hosting may use the above-described information to tailor our content
to better suit your needs and help our advertisers better understand our audience's
demographics. This is essential to keeping our service at a high level. We do
not share information about individual users with any third party, except with
a user's express consent. ( (Canadian
Web Hosting will divulge information as necessary to comply with applicable
laws.)
4. Opt-out policy
Canadian
Web Hosting gives users options wherever necessary and practical. Such
choices include:
- At any time users
may Opt Out of Canadian Web Hosting's mailing
lists, FREE Web Page listing.. Please e-mail remove@Canadian-hosting.com
with "remove" in the subject area.
- OR
- Send Mail to -
Remove, Suite 1101 5328 Canadian Trail, Alberta. Canada. T6H 4J8
5. Correct/update
policy
Users who have
created a free "user" account can change their information at any time after logging
into the system.
- Free e-mail account
information can be updated in the service itself.
- Free Web Page
Listings can be corrected / updated by sending the changes to changes@Canadian-hosting.com
with the word "changes" in the subject field OR by selecting the link and then
selecting update link.
6. Delete/deactivate
policy
Our newsletters
are sent only to site operators who have registered to our service. Users may
unsubscribe to any of our electronic newsletters at any time by following the
instructions contained at the end of every newsletter. No one is automatically
signed up to receive any E-mail outside of billing and system notifications.
7. Security
Canadian
Web Hosting takes strict measures to protect the loss, misuse, or alteration
of information collected. All employees are required to sign a confidentiality
agreement and in their training program emphasis is placed on the matter of customer
confidentiality. Access to data is only on a 'need to know' basis. Data access
is secured by a random password that is modified periodically. We review our web
security on an ongoing basis. We do not collect or keep any sensitive information
such as credit card information or social security numbers via our web site OR
on any of our servers.
If Canadian
Web Hosting decides to change its privacy policy, we will post those
changes on this page so you are always aware of what information we collect, how
we use it, and under what circumstances we disclose it.
Canadian
Web Hosting
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