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The Canadian Hosting Acceptable Use Policy
Violations, queries, and information regarding the WebspaceGroup
Acceptable Use Policy should be addressed to abuse@canadian-hosting.com
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SCOPE
This document replaces all previous documents including
to but not limited to previous registration agreements, online registrations,
and any other method used or developed to grant access to the WebspaceGroup network.
This Policy applies to:all components of Canadian Web Hosting, including all subsidiaries,
trade styles and related concerns; All customers, clients, employees, advisors,
and agents of, and all authorized third parties that require the use of, and are
granted access to the Canadian Web Hosting network; All Information Systems Environments
operated by Canadian Web Hosting or contracted with a third party by Canadian
Web Hosting. The term "Information Systems Environment" defines the total environment
and includes, but is not limited to, all documentation, physical and logical controls,
personnel, software, hardware (e.g. distributed, desktop, network devices), and
information.
The Internet is a vast network of computers that allows
an individual user on the network to share the resources of other computers. This
sharing of resources creates a "community" and when you use Canadian Web Hosting
to access the Internet you become a member of two communities. You become part
of the community of Canadian Web Hosting, which includes our network and customers,
and you become a part of the larger community of networks and users on the Internet.
Access to the Internet through Canadian Web Hosting is a
privilege, not a right, and carries with it certain responsibilities and duties.
Our goal in establishing this Acceptable Use Policy (AUP) is to protect both our
users and the larger Internet community from the consequences of irresponsible
use of Canadian Web Hosting accounts and resources. Canadian Web Hosting’s AUP
chiefly prohibits
•acts that are illegal,
•acts that violate generally accepted standards for online behavior,
•acts that misuse Canadian Web Hosting’s resources to the detriment of other users.
All customers, clients, and users of the Canadian Web Hosting
network are required to comply with this Policy.
All violations of the Acceptable Use Policy will be reviewed
for appropriate action that could include termination of access. Our failure to
enforce this policy, for whatever reason, shall not be construed as a waiver of
our right to do so at any time.
Canadian Web Hosting intends to provide its clients, customers,
and users access to everything the Internet has to offer. While Canadian Web Hosting
is firmly committed to the principles of free speech, certain activities are damaging
to the resources of both Canadian Web Hosting and the Internet and cannot be permitted
under the guise of free speech.
The resources of Canadian
Web Hosting and the Internet (general) are
limited, and abuse of these resources by one
user has a negative impact on the entire community.
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Of Contents
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Shared Hosting
Defined as client based accounts on web servers administered
by Canadian Web Hosting
•Adult content is not allowed. This includes, but is not
limited to, pornographic images, text, and sound files.
• IRC servers, IRC bots, and Mush/Moo/Mud servers are forbidden
• SMTP service is not offered on shared hosting accounts
• Spam is strictly forbidden. Any instances of spam relating to your web site
will result in account deactivation and a fine for each complaint we receive
• Sites which place an unreasonable load on the server due to excessive CGI scripts,
etc. will be suspended and we will ask the owner to reduce the site load or move
to a dedicated server.
• Hate literature, material in violation of copyright laws, and other illegal
material are not permitted.
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Dedicated Servers
Defined as client based accounts renting servers administered
by the client, not Canadian Web Hosting
•Spam is strictly forbidden. Any instances of spam relating
to your server will result in account deactivation and a fine for each complaint
we receive
• Hate literature, material in violation of copyright laws, and other illegal
material are not permitted.
• Network attacks related to your server will incur a fine and/or account termination.
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IRC activity
We discourage IRC activity on the WebspaceGroup network
because it attracts network attacks far more than any other activity. In order
to run IRC servers, bots, relays, clients, etc. you must first supply a $500 security
deposit to cover costs associated with network attacks. If the server is attacked
or is used to attack other hosts, WebspaceGroup will keep the deposit and disconnect
the server until we receive another deposit. At the end of your term with WebspaceGroup
(or if you discontinue IRC activity), we will
refund the deposit if there have been no network attack incidents. Email support@WebspaceGroup.com
for details on how to make this payment.
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NON ASSIGNMENT
The benefits conferred by this agreement are non-transferable
and non-assignable. The connectivity provided is expressly limited to the account
holder. Unless expressly authorized under terms of written approval resale or
use of this connection by other person or persons is prohibited We do not routinely
monitor the activity of accounts except for measurements of system utilization
and the preparation of billing records. However, in our efforts to promote good
citizenship within the Internet community, we will respond appropriately if we
become aware of inappropriate use of our service. In general, you may NOT use
your Canadian Web Hosting account:
•In a manner which violates any law, regulation, treaty
or tariff;
•In a manner which violates the rules, regulations and policies of any network,
server, web site, database or service provider that you access through your Canadian
Web Hosting account;
•In a manner which is defamatory, fraudulent, indecent, offensive or deceptive;
•To threaten, harass, abuse or intimidate others;
•To damage the name or reputation of Canadian Web Hosting, its parent, affiliates
and subsidiaries;
•To break security on any computer network, or to access an account which does
not belong to you; or
•In a manner which interferes with other customers' use and enjoyment of the services
provided by Canadian Web Hosting
Canadian Web Hosting reserves sole discretion to determine
whether any use of the service is a violation of this policy.
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FAIR USE
No Customer, Client or any other Person shall use or permit
to be used the Canadian Web Hosting Services in such a manner as to prevent FAIR
AND PROPORTIONATE use thereof by other Customers, Clients or Persons thereto.
If it is deemed by Canadian Web Hosting, that a Customer,
Client or user is utilizing his/her/their Canadian Web Hosting Services in any
manner that prevents FAIR usage thereof by other Customers, Clients or Persons
and/or it is deemed by Canadian Web Hosting, that a Customer, Client or Person
is utilizing his/her/their Canadian Web Hosting Services in any manner that is
not a PROPORTIONATE usage thereof with other Customers, Clients or Persons;
Canadian Web Hosting may:
•Bill the Customer the disproportionate amount. Additional
billing will be in Account Increments based
upon average usage. (If an account holder
utilizes twice the amount of resources as
the average user they will be billed for two
accounts.)
•Limit the Customer’s use of the Canadian
Web Hosting Services (Limits will be set to
the upper quadrant average usage by the customer
base)
•Discontinue and refuse to provide any Canadian
Web Hosting Services. (The impetus for the
creation of an ISP was the cost involved in
buying and maintaining the network operation.
To solve this problem and ISP provides "shared"
resources to effectively lower the overall
costs. This is not a new idea, it is fundamental
in industries like insurance where your payment
is calculated on a proportionate basis. Like
insurance, individuals can be charged extra
or denied insurance because of factors that
would disproportionately increase the costs
for the other participants.)
ANY and ALL overages in
terms of usage shall be burdened by the account
holder. Usage is predefined in the form of
various packages. You the user selects the
appropriate package and agree to burden any
overages in useage (bandwidth). This principal
is identical to the way the Power and Gas
companies implement their "pay for what
you use" policies.
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ELECTRONIC MAIL
Your Canadian Web Hosting account gives you the ability
to send and receive electronic mail. Canadian Web Hosting believes that electronic
mail should be used for personal communication and not as a broadcast medium.
The following examples are non-exclusive and are provided
for your guidance.
•You may not use your account to send unsolicited bulk or
commercial messages ("spam"). This includes, but is not limited to, bulk mailing
of commercial advertising, informational announcements, charity requests, petitions
for signatures, and political or religious tracts. Such messages may only be sent
to those who have explicitly requested it.
•Individuals who are operating their own mail servers should ensure that their
systems are secured against external relaying to prevent abuse of resources.
•Individuals who maintain mailing lists should ensure that their mailing list
software requires confirmation of subscription to prevent malicious subscriptions
to lists by third parties.
•You may not use your account to collect responses from unsolicited bulk or commercial
e-mail sent from accounts with other providers.
•Forging, altering or removing electronic mail headers is prohibited.
•You may not send numerous copies of the same or substantially similar message,
nor may you send very large messages or files to a recipient, with the intent
to disrupt a server or account ("mail bombing").
•You may not use electronic mail to harass or intimidate others. Harassment, whether
through language, frequency of messages, or size of messages, is prohibited. Sending
a single unwelcome message may be considered harassment. If a recipient asks to
stop receiving email, you must not send that person any further messages.
•You may not forward or otherwise propagate chain letters, whether or not such
messages solicit money or other items of value, and whether or not the recipient
wishes to receive such mailings.
•Canadian Web Hosting accounts may not be used to collect replies to messages
sent from another Internet service provider if those messages violate this Acceptable
Use Policy or the acceptable use policy of the other service provider.
•If you use the services of another provider to promote a web site hosted by or
through Canadian Web Hosting, then the provisions of this Acceptable Use Policy
shall apply to the methods used to promote such site.
Not every "flame" message or angry exchange of email or
newsgroup posting can automatically be considered harassment. Canadian Web Hosting
is not responsible for the content or tone of any email or other transmissions
of the subscribers to its service or other parties using the Internet. Subscribers
or others should not expect that Canadian Web Hosting will attempt to mediate
or otherwise become involved in any particular disagreement or dispute between
Internet users. The Internet is a network intended for use by mature, adult users.
All users should recognize this principle and undertake at all times to act with
respect, courtesy and responsibility, giving due regard to the interests and rights
of other Internet users, groups, and networks. We expect and appreciate the use
of common sense and good judgement while using the network. Checking mail every
2 seconds will not be tolerated over a extended period of time. Checking mails
that frequent is redundant and causes a degradation is mail services for the rest
of the clients on the server that is being checked every 2 seconds. We retain
the right to cancell any account that abuses the checking of mail.
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NEWSGROUPS
Your Canadian Web Hosting account gives you access to thousands
of newsgroups. These newsgroups allow you to read and post messages on a variety
of topics. Newsgroups may be moderated or unmoderated. Newsgroups may also have
a charter or a FAQ that describes what subjects are appropriate for each newsgroup.
Misuse of newsgroups may result in the termination of your service.
Canadian Web Hosting provides an uncensored newsfeed. As
such, Canadian Web Hosting does not control the content of the newsgroups available
to you. Canadian Web Hosting believes that decisions about which newsgroups and
messages to read are best left to its customers. Screening software is available
from third parties, and it is your responsibility to use such tools if desired.
Canadian Web Hosting is not responsible for the content of any newsgroup message,
whether or not the message was posted by a Canadian Web Hosting customer.
Messages posted to newsgroups must comply with the written
charters or FAQs for those newsgroups. Advertisements, solicitations, or other
commercial messages should be posted only in those newsgroups whose charters or
FAQs explicitly permit them. You are responsible for determining the policies
of a given newsgroup before posting to it. If you are unable to find a newsgroup's
policy regarding commercial messages, you must assume that such messages are not
welcome. You may not post or cross-post the same or substantially similar message
to more than 5 newsgroups. Continued cross-posting can result in termination of
service and the cancellation of the message.
You may not post binary files to newsgroups not specifically
named for that purpose.
You may not post messages promoting pyramid schemes, "Make
Money Fast" (MMF) schemes, chain letters, or other schemes to newsgroups. Doing
so will result in immediate termination of service.
You may not forge or remove header information. This includes
attempting to circumvent the approval process for posting to a moderated newsgroup.
You may not solicit mail for any address other than your Canadian Web Hosting
Service account or service where doing so manifests an intent to harass others.
You may not post messages for the purpose of threatening,
harassing or intimidating others. You may not post messages which infringe on
personal or property rights of others (privacy rights or copyrights, for example).
You may not cancel messages other than your own, with the
exception of official newsgroup moderators performing their duties.
Canadian Web Hosting does not censor or control content
posted to a newsgroup. As a user of our service, you are solely responsible for
the content that you publish. Canadian Web Hosting, upon receiving notification
that certain posts violate this policy, or any provincial or federal law, or infringe
on the trademarks or copyrights of another, reserves the right to remove such
posts from our news server and to terminate your account.
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HOMEPAGE, WEB PAGES, WEB SITES
The customers, clients or users are solely responsible for
any information contained on their homepages, web pages or web sites. However,
if complaints are received regarding language, content or graphics contained on
your homepage, web pages, or web sites, Canadian Web Hosting may, at its sole
discretion, remove the homepage, web pages, or web site hosted on Canadian Web
Hosting servers and terminate your service and/or your access.
You may not use your personal home page site to publish
material that Canadian Web Hosting determines, at its sole discretion, to be unlawful,
indecent or objectionable. For purposes of this policy, "material" refers to all
forms of communications including narrative descriptions, graphics (including
photographs, illustrations, images, drawings, logos), executable programs, video
recordings, and audio recordings.
Unlawful content is that which violates any law, statute,
treaty, regulation, or lawful order. This includes, but is not limited to: obscene
material; defamatory, fraudulent or deceptive statements; threatening, intimidating
or harassing statements, or material which violates the privacy rights or property
rights of others (copyrights or trademarks, for example).
Indecent content is that which depicts sexual or excretory
activities in a patently offensive matter as measured by contemporary community
standards.
Objectionable content or otherwise legal content with which
Canadian Web Hosting concludes, in its sole discretion, it does not want to be
associated in order to protect its reputation and brand image, or to protect its
employees, shareholders and affiliates. We value free speech but sites on our
network are forbidden to promote any Canadian Web Hosting compettitors. Once you
have moved your web site to another provider, we no longer have any say in who
you promote and who you do not promote. Again, this is left to our sole descretion
and our sole descretion only.
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SECURITY
You are responsible for any misuse of your account, even
if the inappropriate activity was committed by a friend, family member, guest
or employee. Therefore, you must take steps to ensure that others do not gain
unauthorized access to your account. In addition, you may not use your account
to breach security of another account or attempt to gain unauthorized access to
another network or server.
For security purposes the listed account holder, and/or
the listed account administrator are the only authorized individuals that may
request edits, changes, or information for the account. Authorization to release
information and/or edit and/or make changes from anyone other than the listed
account holder and/or the listed account administrator must be received in writing.
Your password provides access to your account. It is your responsibility to keep
your password secure. Passwords must contain at least six characters, and should
contain at least one number or symbol, should contain both uppercase and lowercase
letters, and should not be based on any word found in the dictionary or on any
personal information (name or birth date, for example). Your password should not
be the same as your user ID. Sharing your password and account access with unauthorized
users is prohibited.
You should take care to prevent others from using your account
since you will be held responsible for such use. Attempting to obtain another
user's account password is strictly prohibited, and may result in termination
of service. You must adopt adequate security measures to prevent or minimize unauthorized
use of your account.
You may not attempt to circumvent user authentication or
security of any host, network or account ("cracking"). This includes, but is not
limited to, accessing data not intended for you, logging into or making use of
a server or account you are not expressly authorized to access, or probing the
security of other networks. Use or distribution of tools designed for compromising
security is prohibited. Examples of these tools include, but are not limited to,
password guessing programs, cracking tools or network probing tools.
You may not attempt to interfere with service to any user,
host, or network ("denial of service attacks"). This includes, but is not limited
to, "flooding" of networks, deliberate attempts to overload a service, and attempts
to "crash" a host.
Users who violate systems or network security may incur
criminal or civil liability. Canadian Web Hosting will cooperate fully with investigations
of violations of systems or network security at other sites, including cooperating
with law enforcement authorities in the investigation of suspected criminal violations.
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BILLING
All Canadian Web Hosting Accounts are yearly and monthly
accounts and are prepaid after any trial periods that may apply. Charges for new
accounts are prorated to accommodate the billing cycle. The billing cycle runs
from the first of the month to the last day of the month. Charges for terminating
accounts are not prorated. Charges for usage by customer beyond the base amount
of usage contained in customer's service plan shall be billed the following month
along with base charges for the coming month. Volume discounts for bulk purchases
of monthly connectivity services remain in effect for the total length of the
term, otherwise, full fees will apply. Pre-authorized Payment by credit card or
automatic bank debit is the preferred method of payment. Payment is due by the
first of the month or upon receipt of any invoice.
Canadian Web Hosting may
terminate any account with no refund to customer
in the event of customer's breach of any of
the terms or conditions contained herein.
Delinquent accounts are those that remain
unpaid at the beginning of the next accounting
cycle, and are subject to a 2% per month service
charge (24 % per annum). Accounts that are
delinquent for more than two days are put
on "accounting hold", their files are then
archived and access is denied. Canadian Web
Hosting accounts continue to accrue charges
while they are on hold. Accounts that are
unpaid for ten days after due date have their
files purged. There is a service reconnection
charge equal to one half the currently charged
set-up fee, or ten dollars, whichever is greater,
to remove accounts from accounting hold status.
The account holder acknowledges responsibility
for the account until payment in full is made.There
is a $20.00 service charge for each returned
check. An automatic reminder has been programmed
into your account to notify you when your
account is about to expire, as well, your
account has been automatically added to the
Canadian Web Hosting listserver in order for
you to receive the Canadian Web Hosting newsletters
and important notices. We charge $100.00 for
any chargebacks. No exceptions.
ANY and ALL overage billings
in terms of usage shall be burdened by the
account holder. Usage is predefined in the
form of various packages. You the user selects
the appropriate package and agrees to burden
any overages in usage (bandwidth). This principal
is identical to the way the Power and Gas
companies implement their "pay for what
you use" policies.
We do not bill by the
day. ONLY monthly and yearly.
Tracking
usage
ALL accounts come with
a statistics package that accurately tracks
usage's. Tracking usage is 100% the users
responsibility.
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ACCOUNT CANCELLATIONS
If you want to cancel your account with Canadian Web
Hosting
Cancellation requests for Canadian Web Hosting
accounts must be done by filling out the Cancellation
Form. Other ways for you to cancel may
be writing via fax, or by postal service and
these have to be received at Canadian Web
Hosting's main office one month prior to the
next billing cycle. The inherent difficulties
in verifying the authorship of email makes
it un-satisfactory for transmitting account
cancellations. We do not give refunds. We
reserve the right to give refunds based solely
on our discretion. If your "Free Trial"
privileges have been suspened for any reason,
any paid accounts will automatically revert
from 13 months in time to 12 months in time.
ALL accounts must give a 30 day cancellation
notice, that includes accounts that are renewing.
Failure to give Canadian Hosting a 30 day
cancellation notice will result in a $32.00
USD early cancellation fee assesed onto you.
We will report all outstanding ballances with
Chargebackbureau.org
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TECHNICAL SUPPORT
Canadian Web Hosting will only be responsible for the Internet
software that is included with the Canadian Web Hosting installation packages
for standardized hardware. Internet software that has not been provided by Canadian
Web Hosting or systems that are not standardized are not the responsibility of
Canadian Web Hosting either for support, functionality or replacement. The
User agrees to obtain a basic knowledge of their computer’s operating system,
configuration and interface, along with a basic knowledge of the Internet and
its operating principles and procedures.
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NETWORK PERFORMANCE
Canadian Web Hosting accounts operate on shared resources.
Excessive use or abuse of these shared network resources by one customer may have
a negative impact on all other customers. Misuse of network resources in a manner
which impairs network performance is prohibited by this policy and may result
in termination of your account. You are prohibited from excessive consumption
of resources, including CPU time, memory, disk space and session time on shared
resources. You may not use resource-intensive programs that negatively impact
other customers or the performance of Canadian Web Hosting systems or networks.
Canadian Web Hosting reserves the right to terminate or limit such activities.
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PENALTIES
Abuse of the system by a user generally costs Canadian Web
Hosting time, money and resources. It is not fair that this additional cost should
be borne by the other customers of Canadian Web Hosting. A minimum service fee
of $500.00 will therefore be applied to the users account. Account holder and
user further agree to pay Canadian Web Hosting reasonable collection and attorney
fees on service charges shown, without regard to further legal action taken by
Canadian Web Hosting to recover other or related consequential damages suffered
by account holder or user's actions.
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LIMITATION OF LIABILITY
ALL SERVICES ARE PROVIDED ON AN "AS IS, AS AVAILABLE" BASIS.
NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THOSE OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR PURPOSE, ARE MADE WITH RESPECT TO THESE SERVICES OR
ANY INFORMATION OR SOFTWARE PROVIDED THEREBY.
Canadian Web Hosting is not responsible for Customer's files
residing on the Canadian Web Hosting network. Customer is responsible for independent
backup of all such data at a site determined by customer. Canadian Web Hosting
cannot and does not exercise any control whatsoever over the information passing
through its network or through the Internet. Canadian Web Hosting is in no way
responsible for any data loss or damage arising from viral infection from the
Internet. Canadian Web Hosting and/or contributors shall have no liability whatsoever
to you for any claim(s) relating in any way to: your inability or failure to perform
research or related work or to work properly or completely, or any lost profits
or consequential, exemplary, incidental, indirect or special damages relating
in whole or in part to your rights hereunder or use of, or inability to use, Canadian
Web Hosting’s Internet Services.
Canadian Web Hosting will not be responsible for any damage
suffered by you, including, but not limited to, loss of data resulting from delays,
non-deliveries, mis-deliveries, or service interruptions caused by its own negligence
or your errors or omissions. Use of any information obtained via Canadian Web
Hosting’s Internet Services is at your sole risk. Canadian Web Hosting specifically
disclaims any responsibility for the accuracy or quality of information obtained
through Canadian Web Hosting’s Internet Services. As a user you are warned that
some Internet sites accessible via the Canadian Web Hosting network allow posting,
retrieval, and/or electronic mailing of materials that may be considered obscene
or objectionable.
Canadian Web Hosting is not responsible for inadvertent
or deliberate access to such material and cannot prevent access of such material.
It is recommended that each customer closely monitor use of his/her account especially
in the case of potential use or misuse by minor children. Accounts for minor children
must be opened by a parent or legal guardian with their explicit consent. Canadian
Web Hosting network services may be used only for lawful purposes. Transmittal
of any material in violation of any international, federal or state regulation
is prohibited.
This includes, but is not limited to: copyrighted materials,
material legally judged to be threatening or obscene, or material protected by
trade secret or software protected by copyright. You agree to indemnify and hold
harmless Canadian Web Hosting (AKA Canadian Web Hosting Inc, WebspaceGroup.com)
from any claims resulting from your use of the service that damages you or another
party. Any access to other networks through the Canadian Web Hosting network must
comply with the rules appropriate for the other network. Violation of the rules
of other networks is grounds for account cancellation. This includes, but is not
limited to, mass Usenet posting, Usenet cross-posting, mass emailing, and/or the
sending of unsolicited email, commercial or otherwise.
Canadian Web Hosting and its affiliates shall not be
liable under any legal theory (including tort or contract) for any direct, indirect,
incidental, special or consequential damages in any way related to the product
or services provided. Under no circumstances and under no legal theory, tort,
contract, or otherwise, shall Canadian Web Hosting be liable to you or any other
person for any indirect, special, incidental, or consequential damages of any
character including, without limitation, damages for loss of goodwill, work-stoppage,
computer failure or malfunction, or any and all other commercial damages or losses,
or for any damages even if Canadian Web Hosting has been informed of the possibility
of such damages, or for any claim by any other party.
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chargebackbureau.org
We are a member in good
standing. Any outstanding ballances, chargebacks,
refunds, false or mallicious behaviour will
be reported to the Charge Back Bureau.
OPERATION
The 30 day free trials offered by Canadian Web Hosting
are a privilege, not a right. We reserve the right to cancel or limit anyones
free trials. If your "Free Trial" privileges have been suspened
for any reason, any yearly paid accounts will automatically revert from 13 months
in time to 12 months in time.
Canadian Web Hosting reserves the right to change its services
without notice including but not limited to access procedures, hours of operation,
menu structures, commands, documentation, and services offered. Notice of modifications
to this Acceptable Use Policy will be posted to this Canadian Web Hosting Web
page. Customers are encouraged to review the current Acceptable Use Policy on
a regular basis. Customer's use of Canadian Web Hosting network after such notice
shall constitute Customer acceptance of such modifications. Customer understands
that Canadian Web Hosting services may be interrupted for several reasons, including
but not limited to malfunctions, maintenance, and improvement or as required to
protect network resources in the event of malfunctions or misuse. Customer understands
that it may not receive advance notification of any such interruption of service.
There will be no refunds for scheduled or unscheduled service
interruptions of less than 24 hours duration. At its sole discretion, Canadian
Web Hosting may elect to provide a pro rata or additional/extension of service
refund for service interruptions of greater than 24 hours. Canadian Web Hosting
reserves the right at its sole discretion to delete any information entered into
Canadian Web Hosting network computer systems by Customer. Canadian Web Hosting
and its authorized representatives shall retain the right, but shall not be obligated,
to review/accept/reject publicly viewable information. Canadian Web Hosting reserves
the right to disconnect non-dedicated dial-up connections with inactivity for
more than 15 minutes ("time-out"). Non-dedicated dial-up connections may not be
utilized as a dedicated connection, and Canadian Web Hosting reserves the right
to disconnect non-dedicated dial-up connections exceeding 4 hours in connection
duration. Canadian Web Hosting reserves the right to delete Customer's files,
including but not limited to Web page(s) and email, for which a storage fee has
not been paid and which have not been accessed for more than one (1) month. Canadian
Web Hosting reserves the right to refuse and/or terminate service to anyone or
any entity for any reason at its sole discretion with or without notice. The owner
of this document is the Network Operations Centre (NOC) of Canadian Web Hosting
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